Help Centre
Need a hand?
Answers for members of co-branded financial programs, accounts, mCards, payments, rewards, security, and for organizations building a program.
Try “member list”, “distribute cards”, “lost card”, or “rewards”
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Same style of coverage you’d expect from a modern fintech help centre, tailored to co-branded mCard programs.
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Quick answers members and operators ask first.
Still need help?
Members should use their program’s in-app support for account-specific issues. Organizations exploring a co-branded financial program can request a demo or open Design Studio.
Help content is general guidance for co-branded mCard programs. Product availability, fees, limits, and timelines vary by program and banking partner. mCards is a financial technology company, not a bank. Banking services provided by MVB and TBO Bank, Member FDIC.